Guidance 08.10.2020

Students attending remote consultations

This publication provides guidance on how medical students can safely and effectively participate in remote consultations, a practice that has expanded significantly due to the Covid-19 pandemic.

It outlines the responsibilities of medical schools, placement providers and students in ensuring patient safety, confidentiality and professionalism in virtual clinical settings. The document also addresses the evolving role of remote care in medical education and the importance of preparing students for future clinical practice.

Summary

This publication presents developments and recommendations across six key areas:

  • consent procedures for involving students in remote consultations
  • confidentiality and data protection training for students
  • use of secure devices and internet connections
  • consideration of patient groups and consultation types
  • standards for supervision during remote placements
  • professional conduct and practical guidance for students
Key findings
  • Patients must give informed consent before students join remote consultations, and written consent is required if sessions are recorded.
  • Students must complete data protection training and follow strict confidentiality protocols, especially when joining from home.
  • Personal devices and public WiFi networks pose risks and should only be used if properly secured.
  • Certain types of consultations, such as those involving intimate examinations or vulnerable patients, are not suitable for remote teaching.
  • Students should be supervised to the same standard as in-person placements, with senior clinicians available to support them.
  • Professional behaviour, including appropriate dress, neutral backgrounds and secure environments, is essential during virtual consultations.
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Students attending remote consultations (PDF)
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